**Introduction**
Welcome to JANM. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services. If you do not agree with these terms, please do not use our website or services.
**Services Provided**
JANM offers professional cleaning services, including but not limited to residential and commercial cleaning. The specific services, terms, and conditions of service will be outlined in the service agreement provided at the time of booking.
**Booking and Payment**
– **Booking:** You can book our cleaning services through our website, by phone, or by email. All bookings are subject to availability.
– **Payment:** Payment for our services is required at the time of booking unless otherwise agreed upon. We accept various forms of payment, including credit cards and online payment methods. Full payment must be made before the service is provided.
**Cancellations and Rescheduling**
– **Cancellation:** You may cancel your booking up to two days before the scheduled service time for a full refund. Cancellations made after this period may incur a cancellation fee.
– **Rescheduling:** If you need to reschedule your cleaning service, please contact us at least two days in advance. We will do our best to accommodate your new preferred time, subject to availability.
**Client Responsibilities**
– **Access to Property:** The client must provide access to the property at the scheduled time of service. If our cleaning staff cannot access the property, a cancellation fee may apply.
– **Safety:** The client is responsible for ensuring a safe working environment for our staff. This includes securing any pets, clearing hazardous materials, and providing a safe space for cleaning.
**Our Responsibilities**
– **Quality of Service:** We are committed to providing high-quality cleaning services. If you are not satisfied with our service, please contact us within +1(425)890-2606 Business Hours: 8:00 AM – 6:00 PM 7 Days a Week of the service date, and we will address your concerns.
– **Insurance:** Our cleaning staff is fully insured for your peace of mind. We will cover any accidental damages caused by our staff during the cleaning service.
**Liability**
-JANM is not liable for any damage caused by the client’s negligence, including but not limited to improper use of cleaning products, failure to disclose hazards, or failure to provide safe access to the property.
– We are not liable for any loss or damage to personal items left in areas to be cleaned unless caused by the negligence of our staff.
**Privacy Policy**
Your use of our website and services is also governed by our Privacy Policy. By using our services, you agree to the collection and use of your information as outlined in our Privacy Policy.
**Changes to Terms of Service**
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.
**Governing Law**
These Terms of Service are governed by and construed in accordance with the laws of State of Washington. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of State of Washington.
**Contact Information**
If you have any questions or concerns about these Terms of Service, please contact us at:
JANM
5920 Fleming St Everett Wa 98203
**Effective Date:** January 2024